Refund policy

 

Please note that all sales are final.

This means that items cannot be returned, exchanged, or refunded.

If you happen to receive the wrong item, don’t worry — just email us at contact@houseofvainhair.com right away. Your satisfaction is important to us, and we’ll take care of it.

In these rare cases, we’ll cover the return shipping and begin the exchange process. Returned items must meet the following conditions:

Hair bundles must be sealed and unopened.

Thank you for understanding and shopping with us!